Managed AI · Australia

Managed AI Services

We keep your AI systems running, optimised, and evolving — so you can focus on your business.

Why Managed AI?

AI isn't set-and-forget. Models drift, costs creep, new capabilities emerge weekly. You need a partner who monitors, maintains, and continuously improves your AI systems. We're that partner.

What We Manage

Comprehensive managed services across every layer of your AI stack.

AI System Monitoring & Observability

  • Response quality monitoring
  • Latency and uptime tracking
  • Cost monitoring and optimisation
  • LLM observability (LangSmith, Helicone, Langfuse)
  • Alerting and incident response

Model Management & Optimisation

  • Model version management
  • Prompt optimisation and A/B testing
  • Cost-performance tuning (right-sizing models)
  • Migration between providers as better options emerge
  • Evaluation frameworks and benchmarking

Infrastructure Management

  • Cloud infrastructure (AWS, Azure, GCP)
  • Scaling and load management
  • Security patching and updates
  • Backup and disaster recovery
  • Infrastructure as Code (Terraform, Pulumi)

Knowledge Base & RAG Maintenance

  • Document ingestion pipeline management
  • Vector database maintenance (Pinecone, Weaviate, Chroma)
  • Embedding model updates
  • Retrieval quality monitoring
  • Source document freshness management

Agent Operations (AgentOps)

  • Agent performance monitoring
  • Tool and API health checks
  • Guardrail maintenance and updates
  • Error handling and recovery
  • Usage analytics and reporting

Continuous Improvement

  • Monthly AI health reports
  • New feature and capability recommendations
  • User feedback analysis
  • Roadmap for AI expansion
  • Quarterly strategy reviews

Service Tiers

Flexible plans that scale with your AI maturity and business needs.

E

Essential

  • Monitoring
  • Alerting
  • Monthly reports
  • Email support
P

Professional

  • All Essential features
  • Optimisation
  • Quarterly reviews
  • Priority support
X

Enterprise

  • All Professional features
  • Dedicated AI engineer
  • SLA
  • 24/7 support
  • Custom development hours

Technology Stack We Manage

Vendor-agnostic expertise across the modern AI ecosystem.

LLMs

OpenAI, Anthropic, Google, Meta Llama, Mistral, Cohere, DeepSeek

Clouds

AWS, Azure, GCP

Agent Frameworks

LangChain, CrewAI, AutoGen, custom

Vector DBs

Pinecone, Weaviate, Chroma, pgvector

Automation

n8n, Make, Zapier

Observability

LangSmith, Langfuse, Helicone, Datadog

Ready to Put AI to Work?

Book a free 30-minute discovery call. We'll discuss your challenges, identify quick wins, and outline a path forward.

Melbourne · Sydney, Australia